Shipping
Our best sellers shipped within the USA,we ship from our warehouse in Whittier, California.ETA usually takes 7-14 days from the shipping date.
Sometimes from our overseas locations including, Singapore,or Peru. We source from reliable vendors of the best quality from around the world.
United States: 7 -14 business days
Australia: 10 - 14 business days
United Kingdom: 7 - 14 business days
Europe: 10 - 14 business days
Hong Kong: 7- 14business days
Other: 10 - 14 business days
It takes our Fulfilment Team 1 business days to process orders and prepare them for our shipping carrier.
Yes, we do!We offer free transportation around the world.
Due to the different arrival times of the bikes and accessories, we ship them separately.
Every parcel will be sent out batch by batch according to the purchasing date. We do not support expedited delivery with additional money. This is the same for all customers. We appreciate your patience and understanding.
Don't worry, our bikes are mass-produced in advance, and a charger will be included with the bike. So even if the charger is out of stock, you will still receive a fully equipped bike.
Referral & Discount
Sorry that only one coupon can be used on one order, we do not support stacking coupons. Thanks for your understanding.
Ordering & Payment
The payment methods we support is PayPal.
If you have made a mistake in your shipping address please email service@ebikech.com within 24 hours of placing your order. Please make the subject line 'Change of Address' and provide your full name, order number and corrected shipping address
Within 24 hours of ordering, you can cancel your order by contacting. Each order remains in a processing state for 24 hours until it is transmitted to our operational facility for immediate fulfilment.
All orders will be processed tax-free.